Pros & Cons
- 24-hour customer service
- Live streaming available
- Low minimum bets
- No welcome bonus for UK players
- No greyhound betting
Great for Live Betting
Betsson is know for offering the best customer support out there. It puts its customers…
Betsson Review & Free Bet
- Name – Betsson
- Based – Malta
- Betting – Sports and casino
- Owner – Betsson
- License – UK Gambling Commission license number 39579
If there’s one thing we can say about Betsson, is that it has a vast experience in being an online betting site. As both a casino and bookmakers, it has been around for well over half a century. It took its site online way back in 2001 and has grown hugely, to become one of the biggest and most well-respected bookmakers in the industry.
So, where and how did this Swedish giant begin? Well, if we look at the origins, it begins way back in 1963. Two men – Rolf Lundstrom and Bill Lindwall founded the company AM Restaurang. However, this name didn’t last for too long and soon after they rebranded the site Cherryforetages (AB). This was mainly a site that focused on the casino industry as opposed to the sports betting sector. However, the company then bought into Betsson, which was the company that was originally founded by Anders Holmgrem, Frederik Sidfalk and Henrik Bergquist. They then changed their name to Betsson, as it is known to this day. Now, not only is the company leading the way in casino, but it created a top-class sportsbook that is one of the most impressive in the industry. As a result, this is a sports betting site that has been successful in all different markets for many years.
In this Betsson review, we’ll be looking at every aspect of the site. We’ll not only look at the sports and markets on offer, but we’ll also check out other areas such as the odds available, customer service, payment methods and, of course, the Betsson bonuses, free bets and promotions.
How to Sign Up to Betsson
The Betsson Sign Up Process
One of the most important factors of your journey is the beginning. So, we went through how simple and easy the Betsson sign up process is. One thing we did note before sign up, however, is the lack of welcome bonus for UK players on their sports betting site. This isn’t ideal, as it can be one of the best things about signing up to a new site. However, it’s not the be-all and end-all… so it will be interesting to see if the rest of its features make up for it. So, to sign up for the Betsson site you need to do as follows:
- Click any link to the Betsson site on this page
- Hit the Create Account button on the homepage
- Fill in the registration form, adding your name, postcode and date of birth
- Use a Betsson promo code if you have one – if not, leave the field blank
- Make your first deposit using one of the accepted payment methods
- You’re ready to make your first bet as a part of the Betsson family.
Claiming the Betsson Welcome Offer
As stated, currently there is no Betsson welcome offer or Betsson free bets available when you join up – for UK customers. However, if you are based outside of the UK, you could currently get your hands on a very impressive €100 bonus + €10 Free Bet – definitely one of the more attractive offers out there.
However, currently, this is not valid for the UK market. Having said that, this can change at any time, as promotions often do. So, should you find that there is a Betsson welcome offer valid, then click on the link and follow the instructions very carefully so you don’t miss out. Pay attention to the minimum deposit, the payment methods accepted (often Neteller and Skrill deposits aren’t valid) and check to see if you need to opt-in or add a promo code. You need to get it right because if you don’t you won’t get a second chance to make a first deposit.
There will also be a number of other promotions available for existing customers, so check the site regularly to see what’s on offer for you in your region.
What’s Good About Betsson?
Betsson Licensing, Security and Safety
Well, if you’re a little disappointed with the welcome bonus, you certainly won’t be disappointed with this area of this site. This is a huge thumbs up – and not surprising given the age and experience of the company. In fact, it’s fair to say that this area of the site is one of the biggest contributors to its ongoing success as an online betting company.
Betsson has gained licenses from the two biggest regulators in Europe – the Malta Gaming Authority as well as the UK Gambling Commission. The UK Gambling Commission has a reputation as being one of the strictest regulatory bodies in online gaming in the world. It is constantly reviewing sites and making sure that they are fully protecting players. This means that if you are signing up as a UK player, then you will be fully protected, and that the site you are betting on is being monitored to make sure that it is completely fair and above board at all times.
On top of this, the Betsson online betting platform is fully protected by top of the range SSL encryption technology. This means, that any and all data that you enter on the site – be it personal or financial is completely safe, secure and protected from hackers. There are, as well, also security measures implemented by the financial institutions such as transaction check by banks and Verified by Visa. On top of this, Betson has guaranteed that all payments with all bets covered.
One of the biggest giveaways on how trustworthy and respectable a betting site is, is its dedication to responsible gambling. Betsson is a site that makes sure every single member of staff is trained in this area – not just those in direct contact with customers, but every new person that joins the team. It offers all staff in-house training on the subject and it also has direct links with the top responsible gambling companies. As such, you can directly access companies from the site, such as BeGambleAware.org, GamStop and Gamblers Anonymous. It is clear that the company takes its responsibilities to its customers very seriously.
Betsson Customer Service
Aside from the safety and security of the site, another area that Betsson is famously good for is its customer service. It is well known for offering the best customer service in the industry. Anyway, reputation aside, we decided to put the Betsson customer service to the test. We wanted to make sure that it has the reputation that it deserved or whether it was overhyped. So, what did we find? Well, when we tested it out, we found the customer service to be very good. We weren’t disappointed.
There are a couple of ways to contact the Betsson customer service if you want immediate contact, which is good if you have an issue that needs immediate attention. First, and the most popular option for assistance, is the live chat option. Most people that use this – including us when we tried it out – will be answered in about 30 seconds to a minute. They then guide you through the answers and help you with what you need. However, there’s also the Betsson contact number. The Betsson phone number is 00356 22603000 and the agents generally answer the phone within a minute or two. Obviously times vary depending on how busy they are, but we were answered in just over a minute. Then, if you want to talk to someone but aren’t in a particular hurry, then you can ask for a callback. In general, you could expect to get a call back anywhere between 10 minutes to an hour later – again, depending on how busy they are. Another option, if you aren’t in a hurry, is using the Betsson email address – [email protected]. Emails are generally answered in around an hour, which is very good in comparison to other betting site email responses.
So, what did we make of the Betsson customer service overall? Well, we found them to be quick and responsive, which is very good. However, we also found them to be very professional, very helpful and incredibly friendly. They knew their stuff and were able to help us very quickly. We have also heard feedback that they have helped others in the same way as well. Another big thumbs up from us, is that the customer service is available 24-hours a day. This is always a big deal for us.
On top of that, if you have a common query, such as payment query or question on bonuses or accounts, then you can check out the very comprehensive FAQ section. It is a good idea to check out this area first before contacting the customer service team as you can often find what you need here and is obviously even quicker than contacting the very responsive Betsson customer service team.
The Layout of the Betsson Betting Site
When you open up the Betsson website, its branding is unmistakable in its orange colour set against a very bright white backdrop. The site looks clean, clear and crisp with its colouring, branding and especially with its layout. There is a real element of organisation to the site, which make sit easier on the eye and easier to navigate. There is plenty of information available, lots of games and markets, but they have designed it in a manner that isn’t overly cramped or too busy. Once you’re in and want to start your journey, simply click the Create Account (or Login). You then sign up (as per sign up instructions), then choose the language you want (default English) and get started (or request help if you need to).
As soon as you get into the sports betting section of the site, you’ll be able to access the menu at the top of the page. You can then choose between Live Betting, Casino, Live Casino, Horse Racing, Virtual Sports, Poker, Promotions and Blog. So, you can quickly and easily get to all the different areas of the sites, no matter what you’re after.
When you are on the home page of the sportsbook, you’ll see another menu down the left-hand side of your screen. On this menu, you’ll be able to identify all of the sports and the different markets that are available for you to bet on. Then down the middle of the page, they have listed all of the events that are starting now and just about to start, as well as the most popular matches/games to bet on. So, everything should very much easy to find. However, should you need it, then you can use the search function to look for whatever you need. Ultimately, the layout and user exper experience is good. It looks smart and clean, is easy to navigate and offers all that you need.
Betsson Mobile App
Betsson is a betting site that considers itself to be at the forefront of technology. These days, that means having a top range mobile app, as most people bet via mobile or app now – and the numbers continue to grow. So, having a good mobile app and/or an optimised website is the utmost importance. As you’d expect, the Betsson mobile app is easy to come by and to download. You can even download it from the Betsson website. However, to do so, you do need to have a Betsson account and have deposited money into your account before you can download it. Once it’s on your phone or tablet, then you’re good to go.
Having said that, if you want to bet on the go, it isn’t vital that you download the app if you are concerned that you don’t have enough memory on your phone (or your phone isn’t high spec enough to take it). Once you’re in the mobile app, you’ll definitely be impressed by how it looks. Not only does it look really good aesthetically, but you can get to anything you need on the site – whether its customer service, banking, promos – and of course, all the betting features. The site itself looks stylish whilst remaining simple and classic. There are menus that are easily accessible and scrollable, meaning you can find every area on the site very easily. Every area of the site is easy to find and even easier to use.
We really like the Betsson app, as it is smart and stylish. It runs very smoothly and is a great option for you if you went to bet on the go with Betsson.
Areas for Improvement
Betsson is a great site, without a doubt, and it’s very difficult to find any issues with it. It has earned an impressive reputation and for good reason. It is slick, smart and very impressive, with customer service at the heart of it. The only issue that we could bring up, however, was the lack of a welcome bonus for the UK market. It’s hard to argue that the UKGC is making it a little bit tougher these days, which explains this choice. However, many others are offering great welcome bonuses. Ideally, the offers for the UK will come in time….
How to Make a Bet at Betsson
Betsson Payment Methods
Well, if you’re expecting a wide range of payment methods at Betsson, then you certainly won’t be disappointed here. Another one of Betsson’s many good points is its deposit and withdrawal options as it has quite a few on offer. The site allows you to bank with all of the major debit cards, so you can use your Visa or MasterCard if you desire. However, if you want to not give them access to your bank details, then you can use eWallets including PayPal. Here is a full list of the Betsson payment methods available:
|Method||Min Deposit||Withdrawal time|
|Visa Electron||£10||3-5 days|
|EcoPayz||£10||Up to 24h|
|Neteller||£10||Up to 24h|
|Skrill||£10||Up to 24h|
|PayPal||£10||Up to 24h|
|Trustly||£10||Up to 24h|
|Bank wire||£10||2-5 working days|
With deposits, the minimum for all payment methods is £10 and the maximum is £5,500 for every payment method. Also, for all deposit methods, all are instant, except bank wire so you can get going straight away.
When it comes to withdrawals, there are slightly fewer options than you have for deposits, as you cannot withdraw with Paysafecard or Sofort. However, with the exception of these two methods, you need to withdraw using the same method that you have deposited with because of anti-money laundering regulations. There will also be KYC checks in place.
Depending on what method you withdraw with, the withdrawal can take anywhere between a few hours and 5 days. If you opt to use an eWallet – such as Neteller, Skrill or PayPal, it takes less than 24 hours. If you use debit card or bank transfer it can take anywhere between 2 to 5 days. All withdrawals are free, no matter what method and all the minimum withdrawals are £20 on all methods. The maximum withdrawal for all methods is £2,000. Anything above this you will need to go through special verification procedures. Also, you can deposit and withdraw using the following currencies: GBP, EUR, USD, SEK, NOK, PLN, BRL, CZK and PEN.
The Sports/Markets at Betsson
We were delighted to see the amount of sports and markets available at Betsson. We were also very impressed with the fact that they have added horse racing to their catalogue of new games, which is a new addition as previously this was not a sport on offer. Good move Betsson. As such, they offer a huge range of sports to their customers. These go from the very popular sports such as football, tennis, boxing, cricket and rugby. However, there are a number of smaller sports available as well such as Speedway, Gaelic sports and Pool. A full list of Betsson sports on offer is:
|American Football||Australia Rules||Badminton||Baseball|
|Formula 1||Futsal||Gaelic Sports||Golf|
|Rugby Union/League||Snooker||Specials / TV Events||Speedway|
|Table Tennis||Tennis||Volleyball||Winter Sports|
We were disappointed to see Greyhounds not on offer though. Aside from sports, you can bet on eSports, including CS: GO, League of Legends, Dota 2, FIFA, King of Glory and Rocket League. There are also TV events to bet on and political events, including next Labour Leader and London Mayoral Election Winner 2020.
What Types of Bets Can you Make at Betsson
As soon as you find the sports that you want, then click on the match and choose your market. There are plenty of markets for all different sports including live betting markets and ante-post betting options. So, if you take football as an example, you can bet on all of the different leagues, from major leagues, such as Premier League, Bundesliga and Serie A, to lesser-known leagues such as Turkey or Egyptian football leagues. Furthermore, you can not only pick to bet on outrights or win markets but you can also bet on all markets including Goal scorers, penalties, corners, score half time etc.
Betsson Live Streaming/In-Play Betting
It wasn’t that long ago that In-Play betting was one of the weaker points of the Betsson website. However, when we last checked, we were pleased to say that it had really upped its games. It is now, arguably, one of the site’s strength, a big U-turn indeed. The new Betsson live betting platform is really very good. You can wait for the game to start and place your bet live on a variety of different sports, with the most popular being football, basketball and even tennis matches.
If you want to try out the in-play betting, then it’s very simple to figure out. They display the odds so you can work out exactly what is going on and what the prices for each outcome are. Furthermore, they update everything very very quickly – as the game is moving. The speed of the odds very much represents the speed of the action.
There will be times on the live betting that the markets will be suspended for a very short space of time. However, this is the same on every site and is to stop bettors taking advantage of any score changes. This is something common to all of the bookmakers.
If you do want to take advantage of the live betting platform, then Betsson will give you all the information that you need to make your betting choices. This will make it even more fun – and even more successful. Another huge benefit, that isn’t offered at all of the other betting sites, is the opportunity to live stream. So, make a bet on a football match or horse race and you can watch the game and cheer on your pick.
Cash out Betting
A really popular feature at many betting sites these days is Cash Out, and any good sports betting site will offer that – and Betsson is no different. This means that when you place your bets at Betsson, there’s a chance that Cash Out will be added to your betting slip. Should this be the case, then if your team is winning 70 mins into the match and you want to quit while you’re ahead, then they will give you a cash-out value. This will not be as high a value as if you see the deal out, but can be a good idea if you’re one goal up and your goalie gets sent off. This will give you the chance to win a bet that is possibly on the way to be lost. It’s a calculated risk, and you could end up missing out on winnings, but sometimes it is best to quit while you’re ahead.
How to Withdraw Winnings at Betsson
If and when you win money at Betsson, you’re going to want to get your hands on the money. One of the most common complaints about a betting site is the withdrawal policy – whether it be speed, minimum/maximum deposits or charges. So, before you choose to join up, it’s good to know what the policy is.
Withdrawals vary in time, depending on what method you choose to use. For banking methods, you’re generally looking at getting your funds within three to five days. However, if you withdraw via e-wallet – such as Neteller, Skrill, PayPal or Trustly, then you’re likely to get your funds in under a day. However, due to anti-money-laundering regulations, you can only withdraw your money via the same method that you deposited.
There are common themes to all withdrawal methods. All have a minimum withdrawal of £20, all have maximum withdrawal of £2,000 and all withdrawals are free. If you do need to withdraw more, then you’ll need to contact customer service and go through special measures.
Below are some of the banking options open to you when withdrawing funds…
The Betsson casino isn’t as big as some of the others on the market, but it definitely offers enough in terms of games and options to keep most people happy. If you’re looking for the slots, then you’ll find well over 400 available to play on from some of the biggest and best gaming providers in the industry, including NetEnt and Microgaming. You can play on top slot titles such as Starburst, Gonzo’s Quest, Jack Hammer, The Dark Knight Rises and the record-breaking progressive jackpot slot, Mega Moolah. On top of this, you can enjoy a number of the Betsson Classic games, which are all progressive slots that contribute to one big jackpot prize pool.
Anyone that prefers table games and want to have a crack at blackjack, then Betsson is also pretty good. There are almost 20 blackjack games to pick from and another four games of roulette. Other top table games available at the Betsson casino include Punto Banco, Baccarat, Pai Gow and Hold’em.
Another game that is growing in popularity is Poker – and that’s also well catered for at the Betsson casino. The site offers a very decent offering of 12 poker variants. These include Deuces Wild, Jackpot Poker and Jacks or Better. If you play Jackpot Joker then you could try out to win 3,000 times your stake.
On top of all this, Betsson offers a huge and impressive Live Casino which is powered by Evolution Gaming – the best live casino provider out there. At the live casino, you can experience games such as roulette, blackjack, baccarat, Hold’em and Ultimate Texas Hold’em – all with a live dealer. These tables offer high table limits, cater for low and high rollers alike and have professional live dealers – giving you the ultimate real live casino experience in the comfort of your won home.
Some of the top titles you can expect to find include…
|Stacked Fire 7s||Krazy Kong||Sheriff of Nottingham|
|Cleopatra Gold||Battle Maidens||Joker Megaways|
|Sticky Joker||Wild West Gold||Dance Party|
|Star Stacks||Desperados Wild Megaways||Vault of Anubis|
Betsson is a big site – and it has earned its stellar reputation. Checking out the Betsson site has been very inciteful as we have seen lots of improvements recently. Obviously, we would have liked to see the welcome bonus available to UK players, and we would also like it if greyhound betting was available. However, other than that, it’s hard to find fault. The safety and security is top range, the odds are great and the sports and markets. Furthermore, the customer service is one of the best out there. This is a really good site, well worth a look. So, if you can get past the lack of bonus then you won’t be disappointed with the rest of the site.
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