Regent Casino Review and Promotions
Regent Casino is designed to give the air of royalty and prestige. It wants to become the jewel in the crown of online casinos and as such has pulled out all the stops to give a shiny gold experience. This casino is a part of the Majestic Bingo group of online casino operators. It is owned by AG Communications Ltd and has its headquarters in Malta, licensed by the UKGC. However, does it live up to its name? In our Regent Casino review, we look at all areas of the site to see how well it compares to others. We look at game selection, customer service, its mobile site and app, banking and more to make sure that it offers its players the best user experience around.
As the name suggests, the casino is all about royalty, and so there’s no surprise that the site looks very classy with a beautiful black and gold colour scheme. Then, there’s its sparkly silver name at the top of the site, adorned with a crown – all rich and luxuriant colours and imagery.
There are three main pages and areas of the site, so you can choose whether you want the casino, live casino or scratch cards. When you are in the main section that you want, you can then sort out the games based on what you want to see. So, if you are on the casino page, you can find games based on the following: New, Video Slots, Classic, Featured Games, Scratch Cards All Games. Furthermore, there is a search bar, so you can look to see if there’s a specific game you want to play.
Live Casino sorts into just two different categories – roulette and all games, as well as a search bar. Interestingly, there are more scratch card categories – Most Popular, Classic, Fantasy, Instant Games, Casino Scratch and All Games. So, it’s pretty easy to find the games that you want to play. There are plenty of thumbnails as well, so you can have easy access to the most popular games.
Furthermore, all other areas of the site are easy to find and use. The Login and Join Now are at the top right-hand corner, where you’d expect to find it. The help and promotions can be found just below on the left-hand side of the screen. So, no matter what you need to find on the site, it’s literally just one click away.
If you’re a player that enjoys a good variety of games from the best casino game providers, you’ll be more than happy with what’s on offer here. Regent Casino software includes the best games from providers such as NetEnt’s Starburst and Gonzo’s Quest, Play’n Go’s Wild Blood and Grim Muerto, as well as game from other providers such as Thunderkick and Just for the Win. A full list of the game providers is:
|Bally||Betsoft||Big Time Gaming|
Sometimes the most exciting thing about joining a new casino is seeing what welcome offer they have. The Regent Casino welcome bonus isn’t disappointing. In fact, it isn’t just a welcome bonus, but a Regent Casino welcome package. It is split over three different deposits and totals £200. It looks as follows:
|Deposit One||100% up to £50 + 20 spins on Starburst|
|Deposit Two||50% up to £75|
|Deposit Three||50% p to £75|
After the first deposit is made, you will get 20 spins for the next four days:
- 1st day after deposit 1: 20 spins of Finn and the Swirly Spin
- 2nd day after deposit 1: 20 spins on Book of Dead
- 3rd day after deposit 1: 20 spins on VIP Black
- 4th day after deposit 1: 20 spins on Aloha! Cluster Pays
The minimum deposit to claim each of these three offers is £20. Be aware that in order to claim the whole £200, you will need to make the maximum deposits for each – so you will need to make your first deposit of £50, a second deposit of £150 and a third deposit of £150 – a total of £350. Also, there are certain terms attached to the deposits, including 35 times wagering requirement of bonus plus deposit. Further T&Cs apply so check them carefully.
Loyal players can make the most of the VIP schemes as well as the various casino bonus offers. VIP rewards are a great way to make the most of your hard-earned cash at online casinos, as they offer a variety of offers and lucrative bonuses. Customers can receive better VIP rewards by increasing their loyalty level/VIP level by spending more across the Regent Play Casino platform.
We always advise reading the bonus terms and conditions, as they contain important information on how to use and claim the available bonus. These can include the following bonus term; wagering requirements, minimum deposit, maximum deposits, minimum withdrawal, bonus code, deposit method exclusions, banking method restrictions and expiry times.
Slots & Games
There are some very new and exciting Regent Play Casino slot games to satisfy players. Some of the most popular slot titles include:
|Coywolf Cash||Pot O’ Gold||Starburst|
|Wildhound Derby||Serengeti||Phoenix Gold|
|Crazy Cows||Bar Bar Black Sheep||Buffalo King|
As you can see from the above table, Regent Casino is packed full of gaming options. On top of this, you can find a bunch of classic slot games, progressive slot games and many more slot machines.
There are also a number of top table games, including everyone’s favourites like Roulette tables, Blackjack tables, Baccarat and video poker. Once you have registered an account with Regent Play Casino, you can begin enjoying the vast range of Roulette variations.
|Blackjack Classic||Baccarat||Vegas Downtown Blackjack|
|Jacks or Better||Roulette Pro||Vegas Strip Blackjack|
If you are interested in playing in the live casino, then you can choose from around 25 different games such as:
|Live Blackjack||Live Roulette||Baccarat Live|
|Dream Catcher||Immersive Roulette||Baccarat Squeeze|
|Lightning Roulette||Blackjack Strip||Blackjack VIP|
Furthermore, if you like to try something different, like instants or scratch cards, there are around 24 to choose from, including:
|Slot 777||X&O||Hit the Bank|
|Cash Farm||VIP Black||Queen of Diamonds|
|Egyptian Oasis||Slapshot!||Wizard of All|
Mobile gaming has been up and coming for a fair few years now with the advancements of mobile devices never ceasing to fail. With more and more gamers turning to their mobile devices to enjoy various platforms, Regent Casino has made sure its services are available on mobile devices.
Although there is no Regent Casino mobile app, this does not mean you can enjoy their platform from your mobile device. In fact, there is no need to worry as there is a Regent Casino mobile version site that has been designed to run perfectly well via mobile device internet browsers. The best part is, the Regent Casino mobile site is identical to that of the desktop version.
Thanks to the HTML5 platform used when developing the Regent Casino mobile site, this platform works very well on most mobile devices and there is no need for extra file downloads when attempting to play the available games.
Safety & Security
As gamers yourselves, you will understand that you can never completely enjoy a gaming experience if you are not 100% certain of the security of your personal details. Understandably, customers should be ensured that they are completely safe and secure when using a gaming platform, as they are wagering their hard-earned cash without the guarantee of winning.
Players from the United Kingdom have no need to worry about the security of the Regent Casino site, as they hold the appropriate gambling license with the UK Gambling Commission(UKGC) and Malta Gaming Authority. The UKGC is considered the toughest/strictest regulatory body/gambling authorities that is currently around, meaning they set tough guidelines that are not easy to meet.
Part of the criteria set by the UKGC is to ensure that sites are promoting safe and responsible gambling, which is something that the Regent Casino does. Regent Casino actually works with the following two organisations – GamCare & GamStop – who aim to promote safe and responsible gaming.
Regent Casino also works closely with IBAS and eCogra who help deal with player complaints and make sure a justified solution is found.
Customer Support Options
It’s actually a pretty good Regent Casino customer service team, so we were pretty impressed. When you click on the ‘Help’ tab, you get taken straight to the FAQ section, so you find information on basics, such as account queries and bonus queries. However, if you want to speak to someone, then click on the ‘contact us’ link at the bottom of the page. They believe in CARE – Customers Are Really Everything.
The Regent Casino customer service is available between 06.00 and 23.00 7 days a week. You can contact them via live chat, email or even by phone- 02033189367. The phone and live chat are generally answered within minutes, but email can take around a day. However, the customer support team is helpful, friendly and professional.
The number of banking options available is pretty standard and what you’d expect from an online casino. It has all the basics – credit and debit cards (although note that as of April, you won’t be able to use credit cards at any online betting establishment. The Regent Casino payment options look as follows:
|Deposit Options||Visa; Mastercard; Bank Transfer; Trustly; Skrill; Neteller; EcoPayz; Wire Transfer; Paysafecard; Entropay|
|Accepted Currencies||GBP; EUR; AUD; SEK; NOK; USD; CAD|
|Withdrawal Options||Visa, Mastercard, Bank Transfer, Trustly, Skrill, Neteller, Wire Transfer, Entropay|
|Withdrawal Times||Depending on method – 24hrs for eWallet or 3-5 days for card.|
Since the passing of the new law, UK regulated betting platform is no longer able to accept deposits made by credit cards.
You’ll find that using e-wallets are a much more efficient method of withdrawing your winnings, this is because the funds don’t take 3-5 banking days to clear once your withdrawal request has been placed as you’d find with banks. The main downside is that you are rarely able to use e-wallets towards your welcome offer.
Our Regent Casino Summary
So, is the Regent Casino worthy of its royal title? Well, clearly it offers a pretty decent customer experience. It might not be one of the bigger casinos out there, but it offers the best games out there from the most well-known and popular providers. Furthermore, there’s a pretty decent live casino to boot. The welcome bonus offers a lot, up to £200, but the terms are pretty stiff – you have to pay £350 to get the full £200. The customer service is good, but we’d prefer it to be 24h if possible. The live chat was great though. Furthermore, it was UKGC registered, so totally safe.
Overall, there are a few improvements to be made, but it offers a great experience and is definitely worth a try.