BetStars is a sister company of the world renowned poker site, “PokerStars” and both are owned by Amaya Inc. After purchasing PokerStars for $4billion in 2014, they have had nothing but success and decided to branch off into the direction of online sports betting. PokerStars gathered a huge amount of interest after their illustrious but expensive advertising campaign that saw global celebrities like Rafael Nadal, Gianluigi Buffon and Cristiano Ronaldo as the face of the project. BetStars was initially founded in 2015 and has grown exponentially since then, they have already found their footing and are taking their own unique approach to the online betting scene and already have a very accomplished sports book.
Website – Layout & Interface:
BetStars’ layout is somewhat different to the usual template you see on nearly every sports betting website. Instead of featuring the sports on a menu down the left hand side of the homepage you will find the most popular sports listed on tabs across the top of the page and furthest on the right is where you will find the full comprehensive list of sports that BetStars offer markets on.
The branding is still in the familiar position and is located on the top left on the page, followed by the log in or create an account section which is found on the very top right of the homepage. If you are planning on making use of their prestigious casino or poker rooms, the option to switch to these is at the top of the site in the very centre.
BetStars have chosen quite a simple colour scheme with a black header across the top and below that navy headers with white text fields. The site is sat on a background image of a football pitch, which is more than an inkling of what to expect here at BetStars.
Heading over to the button labelled “A-Z Sports” is where you can really see all sorts of the good stuff when it comes to sporting markets on offer at BetStars. Their list features American Football, Aussie Rules Football, Baseball, Basketball, Biathlon, Boxing/UFC, Cricket, Cycling, Darts, Esports, F1, Floorball, Football, Futsal, Golf, Handball, Horse Racing, Ice Hockey, Motorbike Racing, Nascar, Rugby League, Rugby Union, Snooker, Specials, Speedway, Table Tennis, Tennis and Volleyball.
Not the biggest list when it comes to diversity but BetStars have great coverage of all of these sports which certainly makes up for it. Once you have chosen the sport you are looking for you are then directed to a page which shows the most popular links, events, markets and then all of the leagues and competitions as well and these are all searchable by country or region.
Welcome Bonus & Promotions:
BetStars have a healthy number of offers and promotions to keep players busy starting with their Acca Bonus that boosts your winnings by up to 100% on winning football trebles or higher. They also give you 2 free bets to use on any sports market providing that you placed your first bet of a minimum of £10 on a market where the odds were 1/2 or higher, these 2 bets are both worth £10 and can also be used on any sport market.
If your weakness is American sports then you will be happy to know that BetStars have Acca insurance available on all accumulators that are fivefold or higher, to be eligible the odds need to be greater than 1/2 and if 1 of the legs loses, your stake is then refunded as a free bet on amounts up to £50.
For all players passionate about their horse racing, BetStars have you covered with their “Faller Insurance”. This means any bet on a jumps race across the UK where your horse has fallen, unseats the jockey or is brought down, your stake is refunded and this also includes the win part of each way bets, this is given as a free bet worth up to £25.
BetStars have their very own in-play console that customers can use to experience the most cutting edge side of online betting on their favourite sports. Firstly, click on in-play on the homepage and you are then directed to a page listing all of the sports they offer in-play prices for, such as Football, Tennis, Basketball, Ice Hockey, Cricket, Volleyball, Table Tennis and Handball. By clicking on the sport of your choice you will bring up all of the markets they cover with the prices they offer.
Mobile & Tablet:
IOS users can rejoice as there is a BetStars application that can be found and downloaded directly from the Apple app store. Sadly there isn’t an application for Android users, but no matter your OS preference you can still enjoy everything BetStars has to offer on both the desktop version of the site and the application straight from your mobiles browser.
BetStars accept the usual payment methods, ranging from cards like Visa and MasterCard to e-wallets such as Neteller and Skrill. Regarding Withdrawing funds, e-wallets are definitely the most efficient way to do it and the money can show up in your account within 24 hours. Card processing takes a little bit longer but your winnings will be available in your bank account normally within 3-5 business days.
Despite not having a live chat function, customers can still get hold of BetStars support team by emailing them. They try to respond to these emails within the hour and they respond 24 hours a day 7 days a week. Due to the lack of a live chat feature BetStars have bolstered their FAQ section and its definitely worth checking this out to see if your potential problem is listed here before contacting them directly.
There are a lot of excellent qualities relating to the online sports betting site that BetStars provide. They have a healthy list of sporting markets and even their very own in-play betting console for customers. There are a couple of areas that could be improved, however, namely regarding the customer support feature. This could be brought up to date by adding a live chat feature that players could use to have instant responses to any questions or queries they might have. The second would be to add more payment methods for customer to credit their accounts with, the site is still quite new though, so some of these features are probably on their list of things to implement in the future.